Shipping policy

Sansani.store Plus / VIP Members: Enjoy free standard delivery on thousands of eligible items across categories.
Standard Customers:
- Free shipping is usually offered on orders meeting a minimum value threshold (typically ₹299 eligible items or Sansani.store products).
- For orders below the minimum limit, a nominal delivery charge (usually ₹40 to ₹70 per item, depending on weight, size, and distance) is applied.
Seller Discretion: Shipping fees are set based on item weight, delivery zone (Local, Zonal, or National), and seller policies.

Standard Delivery: Generally takes 2 to 6 business days depending on item availability and pincode distance.
Same-Day / Next-Day Delivery: Available in select major metropolitan areas for specific "Sansani.store" products when ordered before a specified cutoff time.
Pre-Orders / Imported Items:
- Pre-Orders: Shipped on or shortly after the product's official launch date.
- Imported Items: Take longer to deliver (typically 10 to 15+ business days).
Business Days: Delivery estimates exclude Sundays and public holidays.

Once an order is dispatched, real-time tracking is provided via the Sansani.store / Website under My Orders.
Tracking details and estimated delivery dates are also shared via SMS, Email, and WhatsApp notifications.

Availability: CoD availability depends on whether the courier partner accepts cash in your specific pincode.
Order Limits: CoD may be restricted or unavailable for high-value orders, bulky shipments, or non-serviceable locations.

Pincode Verification: Serviceability and estimated delivery times must be verified by entering your delivery PIN code on the product page.
Failed Deliveries: Couriers typically attempt delivery up to 3 times. If delivery fails after multiple attempts, the package is returned to the seller (RTO), and a refund is processed for prepaid orders.

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